Dear MEL Topic Readers,
KLM's new airport robot Care-E will guide you to the gate
Wouldn’t it be a luxury if you had a personal guide to the boarding gate in the airport? Celebrities and special passengers are often assisted by their agents or airline staff. But most passengers have to find the way to the gate with their carry-on luggage, sometimes with playful children or a crying baby. It is quite a task especially in a large airport whose boarding gates are located so far away from the check-in counters. And what if the boarding gate or departure time is changed but you can’t hear or understand the announcement?
Now, there is another way to make use of smart robots in airports. A Dutch airline KLM has introduced a passenger assisting robot called Care-E to guide their passengers to the gate. The AI robot walks you to the gate at a normal walking speed and carries your luggage. Also, it’ll redirect you should the boarding gate is changed. All you need to do is to scan your boarding pass, no need to listen to or speak Dutch or English.
Enjoy watching the video and think what other service or assistance you want robots to do to help you in the airport.