Dear MEL Topic Readers,
Alexa to start second-guessing what users want
Amazon’s Alexa is a virtual assistant AI technology, which is widely used in the Amazon Echo smart speakers. It provides voice interaction, plays music, sets alarms, speaks weather, traffic, and news, plays music, and answers questions. It also can control smart devices that are interconnected to, such as lights, door locks, refrigerators, and air conditioners.
When you ask a question to Alexa, it will give you an answer most of the time, whether it is right, weird, or meaningless. Now it tries to guess what the user wants after the question. For example, after giving the answer to the question like where the capital of Mongolia, it may give a suggestion or information about the city. But what can be inferred from this simple question varies by the situation, context, and intention of the speaker. You may want to know the spelling, the population, or the ticket price to get there. So, if you hear a totally different suggestion from your interest, it might be annoying rather than being helpful to you. How Amazon’s top-of-the-world class engineers create such sophisticated and workable algorithms remains to be seen. It seems that such an AI assistant might make a better guess if it is provided more information before the question.
Enjoy reading the article and think if you want a smart speaker to become more AI.
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