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3/19/2020

Topic Reading-Vol.2899-3/19/2020


Dear MEL Topic Readers,
Amazon's Just Walk Out till-free tech offered to rivals
Contact-free service probably is what is most demanded by both shoppers and stores these days when coronavirus outbreak has spread beyond borders and continents. Already, numbers of self-service checkout counters and stores are being operated in China and the US where retailers are competing to offer easy and convenient services to their customers while cutting the labor costs. Recently, Amazon added Amazon Go Grocery, which offers everything customers would want from a neighborhood grocery store—from fresh produce and meat and seafood to bakery items and household essentials—plus easy-to-make dinner options. It deploys Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. Shoppers can just leave the store when they finished picking up the items they wanted. The payment is done through their Amazon account, just like online shopping.
Now, Amazon offers this walk-out technology to other brick-and-mortar retailers. Though initial investment to set numbers of instore cameras and other equipment is quite high, customers may prefer such cashier-free shopping to avoid human contacts.
How popular will this technology become and how soon?
Enjoy reading the article and think if you want to just walk out of the grocery store.

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