Dear MEL Topic Readers,
The mind games of online reviews
When you plan a trip whether on business or for a vacation, how do you usually get information of the hotels to stay in, places to visit or restaurants to eat at? Do you only look at the websites that are provided by those sites, or also check the ratings and comments that are posted by the reviewers?
More and more people seem to depend on such ratings by people who have never met before, to choose, book or purchase something via their smartphones.
But how reliable those ratings are? There seem to be three problems rating reviews and they are; overrated ratings, overrated critics, overrated other reviewers.
Enjoy watching the video and think how you are managing information technology to you job.
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